School Policies

Everything we do at Shield Row Primary School is designed to make pupils, parents, guardians and staff feel welcome, secure and happy.

To ensure we live up to he highest standards we work to a school-wide set of policies. You can read more and download each policy below.

If you have questions about any of our policies, please get in touch via our contact form. 
You can also email office@shieldrow.co.uk or call us on 01207 239 661.




Allegations of Abuse Against Staff

Each school within the Trust takes its responsibility of care for its pupils seriously and fully endorses the principles and practice of Every Child Matters.


We recognise that any possibility that a member of staff may have hurt a student must be investigated thoroughly, but in a way that does not prejudice either the student or the member of staff.


Any investigation of an allegation of abuse against a member of staff must follow the objectives, professional standards and routines described in this policy.



Everyone at Shield Row has the right to feel welcome, secure and happy.


Bullying prevents this, undermines self-esteem and denies equality of opportunity.


It is everyone’s responsibility to challenge bullying. This policy contains guidelines for action. 



Shield Row Primary recognises the importance of good attendance and aims to ensure all its pupils receive a full-time education to enhance and maximise opportunities for every pupil to realise their true potential.  

Regular attendance and punctuality are prerequisites to a good education and are therefore a priority to us.


We are committed to providing a full and inclusive educational experience for all pupils.



We believe that we promote good behaviour by creating a happy caring school environment where everyone feels valued, respected, secure and free from all forms of anti-social behaviour.


We encourage pupils to achieve in a learning environment where self-discipline is promoted and good behaviour is the norm.


We believe pupils will achieve their full potential in a happy, stimulating and ordered school environment. 


Charging and Remissions

Our school aims to have robust, clear processes in place for charging and remissions.


This policy is based on advice from the Department for Education (DfE) on charging for school activities and the Education Act 1996, sections 449-462 of which set out the law on charging for school activities in England.


Academies are required to comply with this Act through their funding agreements. This policy complies with our funding agreement and articles of association.


Child Sexual Exploitation 

This policy has been developed in response to growing concerns about the scale of sexual exploitation and the recognition that any child might be targeted for grooming and exploitation.

The aims of this policy are to: 

  • demonstrate Shield Row’s commitment to safeguarding and promoting the welfare of pupils 

  • raise awareness about sexual exploitation and grooming 

  • help staff to identify warning signs and vulnerable children 

  • explain the school’s procedures to be followed if sexual exploitation and grooming are suspected 

  • stress the importance of multi-agency cooperation. 



This complaints procedure is not limited to parents or carers of children that are registered at any of our Trust school’s. Any person, including members of the public, may make a complaint to Tudhoe Learning Trust or any of the schools within the Trust about any provision of facilities or services that we provide.


Unless complaints are dealt with under separate statutory procedures (such as appeals relating to exclusions or admissions), we will use this complaints procedure.


Confidential Reporting Code (Whistle Blowing) 

‘Whistleblowing’ is the term used when an employee passes on information concerning wrongdoing or dangers at work. This is generally referred to as ‘making a disclosure’ or ‘blowing the whistle’.


Whistleblowing law is located in the Employment Rights Act 1996 (as amended by the Public Interest Disclosure Act 1998).


The Trust is committed to the highest possible standards of openness, honesty and accountability. In line with that commitment, it expects employees, and others that it deals with, who have any serious concerns about any aspect of a school’s work to come forward and voice those concerns.



Our school code uses the Equality Act 2010: To treat everyone Equally and Fairly regardless of:

  • Age

  • Disability

  • Gender

  • Gender Identity

  • Race and Nationality

  • Religion or belief

  • Pregnancy

  • Marriage

  • Sexual Orientation

We will adhere to the legal definitions of these protected characteristics as set out by the Equality and Human Rights Commission (EHRC) code of practice.


We believe that all pupils have an equal right to develop and achieve their potential.


Equality of opportunity underpins the school curriculum and the work of the school. Children at Shield Row are treated as individuals with their own abilities, difficulties, attitudes, backgrounds and experiences.



Shield Row Primary School acknowledges that the internet presents many positive opportunities for young people; however, it can also be a force for negative experiences.


It is the duty of the school to ensure that every child in their care is safe, and the same principles should apply to the ‘virtual’ or digital world as would be applied to the school’s physical buildings. 

This Policy document is drawn up to protect all parties – the pupils, the staff and the school and aims to provide clear advice and guidance on how to minimise risks and how to deal with any infringements.  



Shield Row Primary School seeks to avoid exclusions and they only take place for very serious incidents or when other strategies have been tried and have failed over time.

In most cases exclusion will be the last resort after a range of measures have been tried to improve the pupil’s behaviour and after a range of strategies have been put in place to address the inappropriate behaviour which may lead to exclusion.


First Aid 

The health and safety of all children at Shield Row Primary is of the highest importance to all staff.


This policy explains the practices in place to address the health needs of the children, which may be as a result of accidents or medical conditions and should be read in conjunction with the school Supporting Pupils with Medical and Mental Health Conditions Policies.


The school has fully qualified first aiders and paediatric first aiders who are responsible for dealing with any serious first aid matters and can be called upon to offer advice whenever required. #


First aid training is thoroughly carried out in line with Health and Safety recommendations. 



Supporting and enabling every individual child to develop their full emotional, social and academic potential is central to our aims and vision. It is in this context that the inclusion policy for our school has been written.  


Inclusion is about equal opportunities for all learners, whatever their age, gender, gender identity, ethnicity, beliefs, sexual orientation, ability or background. It is about all children being entitled to actively participate in a meaningful and relevant set of learning experiences and to achieve their best. 


Keeping Children Safe in School - Safeguarding and Child Protection

Children maximise their potential in an environment which is safe, secure and supportive of all their needs, including any needs they have for protection from abuse.


Shield Row Primary is committed to promoting the welfare of all children by working in partnership with parents and carers, the Local Authority (LA) and multi-agency partners in early help and child protection, in accordance with locally agreed multi-agency safeguarding arrangements, procedures and practices. 

Our policy applies to members of the school community in its widest sense. This includes children and young people, their parents, guardians and carers, school staff, governors, directors, visitors, specialist staff, and the local and wider community where they interface with the school. Within its framework, the policy outlines entitlements and responsibilities in securing the protection of children who attend the school. 


Keeping Children Safe in School, Early Years Foundation Stage (EYFS)

Trust schools place the safety, well-being and welfare of children above everything.


Our staff operate within all statutory guidance and recognise the definition of safeguarding as that set out in Working Together to Safeguard Children:


  • protecting children from maltreatment 

  • preventing impairment of children’s health or development 

  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care 

  • taking action to enable all children to have the best outcomes 


Additionally, we recognise that there may be additional considerations to take into account when safeguarding children within an early years setting due to the immaturity of the children within that phase. Additional considerations may include speech, language, vocabulary, SEND, amongst others.


Lockdown Procedures 

There is no statutory requirement for a school to have a lockdown policy or lockdown procedure, but we consider it good practice that consideration be given to circumstances in school where extreme or emergency action may need to be taken, in the same way as procedures are in place for a fire in school. 

Examples of lockdown situations which may occur are: 

  • An incident or civil disturbance in the local area or community

  • An intruder on site

  • Local pollution such as a smoke plume or gas escape

  • A major fire within the vicinity of the school

  • A potentially dangerous dog on the loose


Children Missing from Education 

The Education and Inspections Act 2006 places a statutory duty on all Local Authorities to make arrangements to identify children missing from education in their area.

Shield Row Primary School is committed to working with Durham County Council to ensure that all pupils who go missing or who are lost from schools in County Durham and move to other areas are located as soon as possible. This policy outlines the procedures to safeguard missing children. 


Newly Qualified Teachers 

The Newly Qualified Teacher (NQT) induction process at Shield Row Primary School ensures that the appropriate guidance, support, training to include the development of skills, knowledge, expectations and observations are provided through a structured but flexible individual programme. This programme will enable an NQT to form a secure foundation upon which a successful teaching career, fulfilling their professional duties, can be built.


Our induction process has been designed to make a significant contribution to both the professional and personal development of NQTs.


Peer on Peer Abuse 

Keeping Children Safe in Education 2018 states, ‘Governing bodies and proprietors should ensure their child protection policy includes procedures to minimise the risk of peer on peer abuse and sets out how allegations of peer on peer abuse will be investigated and dealt with’ (page 18). 

While it is recommended that peer on peer abuse is associated with the Safeguarding and Child Protection Policy, due to the sensitive nature and specific issues involved with peer on peer abuse this separate policy guidance template has been created to annex the Trust’s Safeguarding and Child Protection Policy.


Shield Row Primary is committed to ensuring that any form of peer on peer abuse or harmful behaviour is dealt with immediately and consistently. This will reduce the extent of harm to the young person and minimise the potential impact on that individual child’s emotional and mental health and well-being.



Schools have a vital role to play in protecting pupils from the risks of extremism and radicalisation, a role which is underpinned by the Counter-Terrorism and Security Act 2015, 'To have due regard to the need to prevent people from being drawn into terrorism'.


The Government’s Prevent Strategy has raised awareness of the specific need to safeguard children, young people and families from violent extremism and terrorism. 

There have been national situations in which extremist groups have attempted to radicalise vulnerable children and young people to hold extreme views including views justifying political, religious, sexist or racist violence, or to steer them into a rigid and narrow ideology that is intolerant of diversity and leaves them vulnerable to future radicalisation.


Shield Row Primary School is fully committed to safeguarding and promoting the welfare of all pupils. Our school recognises that safeguarding against radicalisation is no different from safeguarding against any other vulnerability


Pupil Privacy Notice 

Shield Row Primary School as an organisation seek to ensure that personal data is collected, processed and retained in line with the Data Protection Act 1998, General Data Protection Regulation 2018 and their own Policy.


The School will seek consent for the collection of personal data which will be relevant, clear and up front.


We will hold data that we need securely, be clear about why we need it and with whom we may share it.


Whilst every effort will be made to ensure that no data breach occurs in the event that it does breaches will be dealt with swiftly, transparently and robustly to ensure there is no repeat.


Our stakeholders can expect a high standard of service from us in respect of data protection.


Relationships and Sex Education 

To embrace the challenges of creating a happy and successful adult life, children need knowledge that will enable them to make informed decisions about their well-being, health and relationships.


Pupils can put this knowledge into practice as they develop the capacity to make sound decisions when facing risk and challenges on their journey to adulthood.


Everyone faces difficult situations in their lives. This subject can support young people to develop resilience, to know how and when to ask for help, and to know where to access support.

This policy sets out both the rights of parents, guardians and carers to withdraw pupils from sex education (but not Relationships or Health Education) and the process that Head Teachers will follow in considering a request from a parent.


Parents have the right to request that their child be withdrawn from some or all of sex education delivered by the Trust.


School Workforce Privacy Notice 

Shield Row Primary School as an organisation seek to ensure that personal data is collected, processed and retained in line with the Data Protection Act 1998, General Data Protection Regulation 2018 and their own Policy.


The school will seek consent for the collection of personal data which will be relevant, clear and up front. We will hold data that we need securely, be clear about why we need it and with whom we may share it. Whilst every effort will be made to ensure that no data breach occurs in the event that it does breaches will be dealt with swiftly, transparently and robustly to ensure there is no repeat.


Our stakeholders can expect a high standard of service from us in respect of data protection.



Shield Row Primary   is an inclusive school, catering for a wide range of SEND, including pupils with:


  • Communication and interaction needs

  • Cognition and learning needs

  • Social, emotional and mental health difficulties

  • Sensory or physical needs 

Our school welcomes all children and values them as individuals, treating them equally and with respect.


We believe that all children have the right to have their own particular needs recognised and addressed in order to achieve success.


We believe that all teachers are teachers of children with SEND and it is therefore a whole school responsibility to ensure that these children’s needs are addressed.


Shield Row Primary School

Head Teacher

Ms. Jill Cooke

Deputy Headteacher
Mrs. C

Special Educational Needs Coordinator

Ms. Caroline Shield

Chair of Governors

Mr. Wayne Thompson 

Office Manager

Ms. H Bainbridge


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01207 239 661


Shield Row Primary School

King Edward VIII Terrace




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